Ordering From CovaChem
How to Order
All orders must include the following: Customer phone number, billing address, shipping address, part number(s), product name(s), quantity ordered, product price(s), corresponding email address and how you would like our staff to confirm your order. Please note that all sales are final, and subject to our internal review for approval, prior to shipping.
CovaChem only sells to business entities, academic and government institutions. Our products are not intended for sale to the public or individuals. New business customers (B2B) will be asked to submit a completed and signed customer application for account review, prior to acceptance of initial order approval. All orders are subject to internal review and acceptance by the CovaChem, LLC., prior to fulfillment. Any order may be refused for any reason whatsoever.
Online security measures: CovaChem respects your privacy and continually takes steps to ensure online transactions with us are processed securely, and that your financial information is protected. In doing so, CovaChem does not retain customer credit card information. Orders placed through our website go directly through a secure connection to our online merchant, and all transaction information is processed through a webpage secured by PayPal.
Payment terms for purchase orders with approved credit are Net 30 days. Past due balances will be charged interest at a rate of 1.5% per month on a monthly basis, with the first interest charge being applied 30 days after the due date. Subsequent interest charges will be applied on a monthly basis.
All orders must include the following: Customer phone number, fax, billing address, shiping address, part number, product name(s), quantity ordered, product price(s), corresponding email address and how you would like our staff to confirm your order. Please note that all sales are final.
CovaChem strives to maintain very competitive shipping rates, and we routinely pass our discounts on to our customers. If you prefer us to ship an order collect on your shipping account due to your company having a better shipping rate discount or for other reasons, we will gladly do so. If ordering online, and paying by credit card, please complete the transaction, paying the full amount , and leave a note in the memo field with your FedEx/UPS account information. We will promptly refund your shipping costs and ship the order on your account. If ordering with a purchase order, please clearly state your shipping preferences on the order submitted.
All products ship EXW (Ex Works), unless specified otherwise. Seller will make reasonable efforts to process and ship orders promptly and keep Buyer updated as to the dispatch. When complete shipments cannot be made, partial shipments may be made at Seller’s discretion unless otherwise requested. Regardless of method of shipment, D.O.T. and I.A.T.A. regulations require the use of special packaging for certain hazardous chemicals, which may impact shipment configuration.
Delivery of goods to the carrier at Seller’s plant or other loading point shall constitute delivery to Buyer and regardless of shipping terms, all risk of loss or damage in transit shall be borne by Buyer. If acceptable to Buyer, Seller may make delivery in installments. All such installments shall be separately invoiced and paid for when due per invoice and without regard to subsequent deliveries. Delay in delivery of any installment shall not relieve Buyer of its obligation to accept remaining deliveries. Immediately upon Buyer’s receipt of any goods shipped hereunder, Buyer shall inspect the same and shall notify Seller in writing of any claims for shortages, defects or damages and, if unacceptable, shall hold the goods for Seller’s written disposition. If Buyer shall fail to so notify Seller within 10 days after the goods have been received by Buyer, such goods shall conclusively be deemed to conform to the terms and conditions hereof and to have been irrevocably accepted by Buyer.
Seller shall not be liable for any loss, damage or penalty as a result of any delay in or failure to manufacture, deliver or otherwise perform hereunder due to any cause beyond Seller’s reasonable control, including without limitation, unsuccessful reactions, act of Buyer, embargo or other governmental act, regulation or request affecting the conduct of Seller’s business, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties, lightning, flood, windstorm or other acts of God, delay in transportation, or inability to obtain necessary labor, fuel, materials, supplies or power. Goods may not be returned for credit except with Seller’s written authorization, and then only in strict compliance with Seller’s return of shipment instructions.
Any use tax, sales tax, excise tax, duty, custom, inspection or testing fee, or any other tax, fee or charge of any nature whatsoever imposed by any government authority, on or measured by the transaction between Seller and Buyer shall be paid by the Buyer in addition to the prices quoted or invoiced. In the event Seller is requested or required to pay any such tax, fee or charge, Buyer shall reimburse Seller; or, in lieu of such payment, Buyer shall provide Seller at the time the order is submitted an exemption certificate or other document acceptable to the authority imposing the tax, fee or charge.
Seller’s liability for any and all claims, losses or damages arising for any cause, including Seller’s negligence, shall in no event exceed the purchase price of the materials with respect to which the cause arose. In no event shall we be liable for incidental or consequential damages.
TSCA / Usage
The hazards, physiological and toxicological properties of the goods may not have been fully investigated and/or determined. Therefore, the goods should be handled with the utmost caution when they are used, stored or during disposal. Seller makes no guarantee of any results and assumes no liability for damage to any person, persons or property resulting from incorrect handling, storage, usage or disposal of the goods. Further, CovaChem, LLC. is not responsible for conditions and actions beyond its control.
Product Use (Research Use ONLY)
All products supplied by CovaChem, LLC are sold for research use only. CovaChem’s products are not to be used for human consumption or diagnosis of human disease.
Safety Data Sheets (SDS)
Hazardous Material Disposal
Limit of Liability
Under no circumstances shall CovaChem's total liability in contract, tort, restitution or otherwise, arising in connection with the sale of its products exceed that of the total contract price paid by the buyer. CovaChem, LLC. shall not be held liable to the buyer or its affilitate partners for any consequential compensation for loss of profit, destruction of goodwill, loss of business, etc.